Track Intro Offer Conversions, and more!
We have three updates for you today!
1. Intro Offers
You can now designate your memberships as intro offers. This allows you to easily measure intro offer conversions (and which intro offers aren’t converting), and you’ll be able to pull reports on intro offer sales and expirations.
We highly encourage you to designate your existing memberships as intro offers because there are more features being launched shortly to help you with intro offer insights!
Go to Memberships > Subscriptions/Packs and click Actions > Edit for any of your intro offer memberships to designate them as intro offers.
You can then see Intro offer reports under Analytics > Reports.
2. Set “Human” Hours for Your Automated Emails and Texts
Ever worry about automated email send times not feeling personable? Now you have the ability to choose the timeframe within which communication goes out in automations, so it feels more human!
For instance: You can make it so your Emails and SMS messages only send out between 9am and 5pm, so customers feel like it’s actually coming from you and your staff.
Set your time interval in Marketing > Campaigns > Settings
3. Manage Credit Rollovers for Your Usage-Limited Subscriptions
If you offer usage-limited subscriptions that are renewing, you might want to let your customers use unused credits even after their subscription renews.
You can now do this in two ways: 1) Automatically roll the credits over to the next renewal (they won’t continue rolling over if they still remain unused) or 2) Automatically add the unused credits to the customer’s account for a set period of time (you can choose how long the customers will have the credits for).
Go to Memberships > Subscriptions/Packs and edit click Actions > Edit next to any of your subscriptions that have a usage-limit and are renewing to set your roll-over settings.
Want to learn more about this and other great Momence features? Check out our FAQ page or book a demo today.
Already a Momence user and want to know more?
💜,
The Momence Team