🌟 NEW: SMS Templates! 🌟
Struggling with keeping messaging consistent? Create templates of SMS messages to use in your marketing sequences, one-off messages, or any manual text!
New SMS Templates
Do you ever find yourself digging through old messages to find content that you can copy and paste into a text to another customer? We’ve now simplified that process with the addition of SMS Templates.
With this new feature, you can create templates for any SMS messages that you regularly send out. This can be especially helpful if you have multiple different staff members texting your customers and you want to keep verbiage consistent. Examples of when to use might be specially crafted text explaining your no-show policy or your fees to anyone who reaches out questioning the charge. Situations like this can be a bit delicate, so you want to ensure your messaging is consistent and on brand. With our SMS templates, you can feel confident that the correct message is reaching your customers since your staff can simply Load from template when they go to respond.
You and your staff now have the ability to Load from template within Marketing Sequences & One-off messages, Inbox, and when sending any other manual SMS (ex. from a class page) within Momence.
To create your first SMS Template go to Marketing > Marketing Templates > SMS.
Not seeing Marketing Templates on your account? You can activate the Marketing Suite directly under Apps & Integrations > App Store > Email & SMS Marketing Suite. For more information, you can reach out to success@momence.com to set up a call!
Want to learn more about this and other great Momence features? Check out our FAQ page or book a demo today.
Already a Momence user and want to know more?
💜,
The Momence Team