🌟New: Create Early-Access Booking Windows + Prerequisites using Tags & Gift Card Plug-in 🎁
You can now use tags to create early booking windows for specific customers and members. Plus: new plugin for gift card creation on your websites!
Early Access Booking Windows
Do classes often fill up at your business? A great value add for memberships can be giving VIP access to book classes earlier than everyone else. You now have access to set this up under the Restrict who is eligible to book and when section when you edit any class or class template!
To use this tool, you’ll first need to tag the memberships that you’d like to give early access to. You can give memberships the same tag if you want them all to have the same booking window, or you can tag memberships individually if you want to create different tiers with different access windows. Need a reminder of how to set up tags? Check out this video!
Once you have your tags set up, you can set up your early booking windows within any class or class template under Additional settings > Restrict who is eligible to book and when > Restrict bookings to customers with specific tags. Once this setting is toggled on, check the box next to the tag you want to set up, and then you’ll have the option to allow those tagged members to book: at any time; at the start of the month/week; or from a specific timeframe that you select.
When creating booking restrictions, you will have the ability to create as many different booking restriction windows as you’d like (eg. allow your VIP members to book 2 weeks in advance, and other members 7 days), and you can set up the specific window for non-members by toggling on Allow customers without a tag to book as well option and setting restrictions from there.
Customized Prerequisites using Tags and Sequences
Note that this new feature is not limited to membership tags only! You can get super specific about restrictions for your classes, workshops, appointments, etc. by using the Add tags action type within marketing sequences as well.
For example, let’s say you offer advanced classes, and you want to ensure that customers have visited at least five times before they can book that class type. You can set up a sequence based on number of class visits, and assign an “eligible for advanced classes” tag once a client has their 5th visit, then restrict those classes to only customers with that tag! Another example might be that you want all private clients to have a discovery call with you before booking other appointment types. For this, you can use the appointment visit trigger, and associate with our “discovery call” appointment service, then add a “discovery complete” tag and make that a requirement for any of your other appointment services.
For a refresher on using the Tag added trigger, check out this article!
Gift Cards are now Available as a Plugin
Have you ever wished that customers could easily see and buy gift cards straight from your website (versus clicking a button to a new tab)? This is now available using our Gift cards plugin!
Once you’ve set your sellable gift card amounts from your Gift card creation page, you can create your plug in under Studio set-up > Add to website > Gift cards, then copy the plugin code snippet and add it wherever you choose on your website.
Using a plugin will make it easier than ever for customers to buy gift cards for themselves or their loved ones!
Want to learn more about this and other great Momence features? Check out our FAQ page or book a demo today.
Already a Momence user and want to know more?
💜,
The Momence Team