📢 NEW: Appointment Add-ons plus Reporting Update
You can now have add-ons for any appointment service, so customers can customize their visits. Plus, have large reports automatically emailed to you so you don't have to wait for it to pull 🙌
We understand that the most valuable thing you have as a business owner (or as anyone!) is time. So, we are always looking for ways to save you time, while simultaneously making the customer booking process as quick and easy as possible. The more logistical steps that Momence can take care of, the more time you get to spend with your clients, providing on the special sauce that is the foundation of your whole business.
We are excited to launch two brand new features that will help to streamline your business and maximize the time you can spend serving your community and doing what you love.
Appointment Add-ons
Do you offer appointment services and constantly find yourself tacking on extras, but not having an efficient way to charge for them? Or, do you provide the option for add-ons up front, but have to handle those logistics over the phone in order to get someone booked properly? Or, maybe you’ve even created a whole long list of services with all of the different options listed separately, but now have customers getting confused about what to book…
Well, no more! With the release of our appointment add-ons, you can now create add-on services for customers to easily choose from as they move through the booking flow! To begin creating your own add-ons, go to Appointments > Services > Manage add-ons > Add add-on.
When creating an add-on, you will have the ability to set the price (in dollars and appointment credits if you choose) as well as the duration. You can also select which services the add-on is available with.
Once you have add-ons created, you can also check which are listed under a specific service, and attach additional ones from this page if needed.
As customers go to book a service, they will be taken through a step that prompts them to choose from optional add-ons. Having all of your available add-ons visible with the clear price and details allows you to promote additional services and allows clients to choose what’s best for them ahead of time. This pre-selection allows you to have everything prepared ahead of time, plus you can maximize the amount of time actually providing your services since you won’t have to worry about running through your list of add-ons with the customer at the beginning!
Clients can book add-ons through the online checkout pages or through the Momence app. They will have the option to add one or multiple add-ons, or choose to continue without additional services.
Email Notifications for Loading Reports
Another way we’re working to save you time is with reporting. We know that running reports so that you can have a handle on what’s happening with your finances, attendance, memberships and more is top priority. Yet, if you’re needing to pull a large amount of data, waiting around for the information to load is not ideal.
This is why we just created a new Notify me via e-mail option for long loading reports! Now, if a report is taking more than a few seconds to load, you will see the below pop-up allowing you to choose to be notified when the report is finalized. After making this selection, you can close your browser and move on with other items. Once the report is ready, you will receive an email with a link to loaded report, taking you right to where you left off so you can dive into the data.
Want to learn more about this and other great Momence features? Check out our FAQ page or book a demo today.
Already a Momence user and want to know more?
💜,
The Momence Team