Customize Renewal Dates for Monthly Memberships
Want customer renewals on a specific day of the month? Now you can!
You now have the ability to charge monthly memberships on the same day each month! Within the settings of any monthly subscription, you can toggle on the Renewals happen on a specific day in the month option. From there, you can select the day of the month that you want to have charges happen, and decide if you want this to apply to all existing renewals, or new ones only. This is a great option if you have customers who prefer to be charged at the beginning of the month (before all of their other expenses come out), or if you like to clearly see all of your renewal sales early in the month so you can simplify forecasting.
Customers who purchase a new membership on a different day will pay a prorated amount until they renew on your specified day the next month. They will then continue renewing on that specified day each month moving forward.
To set your specific renewal date go to memberships > subscriptions/packs > select the subscription you want to edit > scroll to auto-renewal settings (must be on a monthly auto-renewal for this functionality) > toggle ON: renewals happen on a specific day in the month > enter the day of the month that you want the renewals to charge on in the charge customers on this day each month box > select if you want to update existing renewals or not > save the changes and repeat for any other memberships you’d like to set up!
Want to learn more about this and other great Momence features? Check out our FAQ page or book a demo today.
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💜,
The Momence Team